The Global Out-of-Stock Crisis
The single worst scenario a retailer can face is an out-of-stock situation, particularly during crucial holiday and limited life seasons. Retailers are already preparing for the much-anticipated Christmas shopping season and are doing their best to get the right levels of inventory. They know that revenue earned during holiday time will make or break them. So what’s the #1 concern retailers are facing? Stock-outs. In fact, globally, since the presence of omnichannel shopping, retailers are facing the record numbers of out-of-stock inventory.
How does this unavailable inventory impact retailers in the eyes of the consumer? GT Nexus issued a survey to 5,000 respondents globally to understand the number of times consumers deal with stock-outs, which channels these were most prominent in, and how often this resulted in lost sales. Read this report for global finds and in-depth analysis to the world of the retail shopper.